Contact Ascend Recovery Center

Contacting Ascend Recovery Center is the first step toward treatment, and clients can reach us by phone or email. The first call is confidential and carries no obligation. Whether clients are calling for themselves or for someone they love, our team listens, answers questions, and walks clients through the options at their pace.

Ascend Recovery Center offers the full continuum of care in one building on Lead Avenue SE in Albuquerque. Detox and residential care are upstairs at 883, and clinical and outpatient care are downstairs at 881, so clients can reach the right team directly using the numbers below.

How do clients reach Ascend by phone and email?

Use the number that fits the need, or call our national admissions line and we will route clients to the right team. Every number below is answered by people who can begin an assessment, verify insurance, and schedule intake in one call.

Where is Ascend located and what are the hours?

Ascend Recovery Center sits on Lead Avenue SE in Albuquerque, New Mexico. Both suites are in the same building, which means clients step through the continuum of care without leaving the Ascend system. Office hours are Monday through Friday, and our nursing team supports detox and residential clients around the clock on site.

What should clients expect when they arrive?

When clients arrive, they check in at the suite that matches their level of care. If a client is unsure where to go, they can call ahead and our team will direct them. Parking is available on site, and staff can help with accessibility needs.

If detox is appropriate, we coordinate a smooth arrival and begin with a full nursing assessment. Clients coming for an outpatient appointment should plan to arrive a few minutes early to complete intake paperwork. We serve people from across New Mexico, including Las Cruces, Rio Rancho, and Santa Fe, and have launched virtual services for eligible outpatient clients.

Who does Ascend serve across New Mexico?

Ascend Recovery Center serves adults across New Mexico from its Albuquerque campus. While our building sits in Albuquerque, people travel to us from across the region, including Las Cruces, Rio Rancho, Santa Fe, and Loving, Texas. For eligible outpatient clients, we have launched virtual services so that distance is less of a barrier to care.

For clients calling from outside Albuquerque, our admissions team can talk through travel and arrival logistics during the first call. For residential clients, a van is available for medical appointments and court obligations with the proper releases. Detox patients remain on site during stabilization unless there is a medical emergency, and day treatment clients come from home.