Virtual IOP & Telehealth in Albuquerque, NM

Ascend Recovery Center's Virtual IOP in Albuquerque, NM, is clinical treatment delivered through secure, private video sessions rather than in person, giving eligible clients virtual intensive outpatient care from home. Designed for outpatient levels of care, it is confirmed by a clinical assessment before the first session and keeps clients connected to home while staying with the same Ascend team as needs change.

Ascend Recovery Center is a Joint Commission accredited and licensed addiction treatment center in New Mexico and offers every level of care under one roof in Albuquerque, with 24/7 nursing.

Free Insurance Verification

Get Answers Now

Same-day admissions available. Our team verifies insurance and schedules intake, typically the same day.

Submitted information is kept confidential and handled under HIPAA. This is not a guarantee of coverage.

The Joint Commission National Quality Approval accreditation sealVerified by Psychology Today

From people who recovered here

Our Virtual IOP Reviews

Mildred Hughes
a month ago
Walking through those doors the first day, my hands wouldn't stop shaking. Alcohol destroyed my relationships and left me completely isolated. Thankfully, the counselors here actually listened instead of lecturing. Sitting in these exact group circles changed everything for me. Hearing other people share their raw, real struggles made the loneliness disappear. Celebrating six months sober today. This place gives you your life back.
Terry Davis
a month ago
Coming here felt like a massive leap into the unknown, especially dealing with all that shame I carried around. The team at Ascend Recovery Center didn't treat me like a problem to be solved, but a person worth helping. There were days I wanted to pack my bags and bolt, but the support here kept me grounded. Now, I actually wake up without that weight on my chest. It's hard to put into words, but this place truly changed my trajectory.
Adrian Segura
7 months ago
Had an amazing experience here, one of the most personable groups of people to come to for recovery and truly helped me with developing the tools necessary to start my recovery. Did the 10 day detox and got exactly what I wanted out of the experience: healthy nutrition, great groups, and even your own personal TV in the rooms to help pass the time. If you're serious about your recovery and want a wholesome, worthwhile and safe place to do it, I recommend coming here.
Read more reviews on Google →

Why choose Ascend

Why Choose Our Virtual IOP in Albuquerque, NM?

Joint Commission accredited and licensed in New Mexico, Ascend offers every level of care under one roof in Albuquerque, with 24/7 nursing in detox and residential care and admissions handled in one confidential call.

Ascend Recovery Center facility exterior in Albuquerque, New Mexico
Removes distance and logistical barriers
Virtual sessions let eligible clients across New Mexico connect from home or another private location, so distance, transportation, work, and caregiving stop standing between a client and consistent treatment.
The same evidence-based care, adapted to video
Telehealth uses the same person-first, evidence-based approaches as in-person care, adapted to a secure virtual format, so the quality of the clinical work stays intact rather than becoming a lighter option.
Eligibility confirmed by clinical assessment
A clinical assessment confirms whether telehealth is appropriate for a client before the first session, because medical detox and residential care require on-site nursing and around-the-clock supervision.
Flexibility within the continuum
Because Ascend offers the full continuum in one place, virtual care can complement in-person treatment or serve as a flexible option within outpatient care as a client's needs change.
Continuity with one team
Clients can move between virtual and on-site services without leaving the Ascend system, so the plan and the relationships stay consistent as their situation shifts.
Coverage confirmed before starting
Telehealth benefits differ from plan to plan and can change over time, so the admissions team verifies each client's specific virtual benefits before care begins and explains them in plain language.

Treatment timeline

What to Expect During Virtual IOP at Ascend?

AssessmentBefore the first session

1. Confirming eligibility

A clinical assessment confirms that a client's needs can be safely met in a virtual outpatient setting and sets an individualized plan before any sessions are scheduled.

SetupWeek 1

2. Getting set up on secure video

The team helps a client get established on the secure, private video platform and schedules sessions that fit the week, so the first appointment starts smoothly.

Active careOngoing

3. Virtual therapy sessions

Care runs through video-based CBT, DBT, and narrative therapy, individual check-ins, mindfulness practices, and family sessions with proper releases, all following the individualized plan.

Continued supportAs needs change

4. Flexible outpatient care

As circumstances shift, clients can continue virtually, move to on-site care, or blend the two within the same Ascend team, keeping treatment steady through the transitions.

A place built for recovery

Take a Tour of Our Albuquerque Facility

A calm, private setting designed for healing, from medical detox through outpatient care.

The Ascend Recovery Center building exterior at 881 Lead Ave SE in Albuquerque, New Mexico, a Southwestern adobe facility under a clear blue sky
Reception lounge with soft grey seating and the Ascend Recovery Centers sign at the Albuquerque facility
The Ascend Recovery Centers metal sign and a Buddha statue on a blue accent wall in the Albuquerque lobby
Community dining and common room with a coffee station and lounge seating at Ascend Recovery Center Albuquerque
Group lounge with blue sofas and a television used for group programming at the Albuquerque facility
Bright residential bedroom with natural window light, a black bed frame, and a navy accent pillow at Ascend Recovery Center Albuquerque

How admissions works

Our Virtual IOP Admission Process

1

Call our confidential line

One conversation covers a first screening, insurance verification, and scheduling. Support begins with the first call, and nothing shared is used against the person who reaches out.

2

Clinical assessment

Evidence-based screenings, including PHQ-9, GAD-7, the Columbia Suicide Screening, and an ASAM level-of-care assessment, match each client to the right program.

3

The right level of care

If medically supervised detox is needed, the team coordinates a safe arrival with 24/7 nursing. If an outpatient level fits, care starts there instead.

4

Start treatment

Once a plan and coverage are confirmed, treatment begins, with therapy and medication where appropriate carrying through each level of care.

The team behind every client's care

Virtual IOP Led by Licensed Clinicians at Ascend

Ascend is led by an experienced behavioral health team focused on quality care and strong outcomes.

Ian Treacy, Chief Executive Officer & Managing Partner at Ascend Recovery Center

Ian Treacy

Chief Executive Officer & Managing Partner
CEOManaging Partner16+ Yrs Behavioral Health

Ian Treacy brings more than 16 years of experience in behavioral healthcare leadership and program development, guiding Ascend's vision, growth, and standard of care.

Samantha Hewett, Chief Operating Officer & Managing Partner at Ascend Recovery Center

Samantha Hewett

Chief Operating Officer & Managing Partner
COOManaging Partner18+ Yrs Healthcare Ops

Samantha Hewett brings more than 18 years of experience leading high-performing healthcare organizations, driving operational strategy and scalable growth across Ascend's facilities.

Lindsay Seslar, National Director of Admissions & Communications at Ascend Recovery Center

Lindsay Seslar

National Director of Admissions & Communications
National Director8+ Yrs Behavioral HealthAdmissions Strategy

Lindsay Seslar brings more than 8 years of experience in behavioral health outreach, admissions strategy, and client engagement, leading admissions and communications across Ascend's network.

Brett Stewart, Director of Business Development at Ascend Recovery Center

Brett Stewart

Director of Business Development
Business DevelopmentReferral PartnershipsCommunity Engagement

Brett Stewart leads business development at Ascend, building the strategic partnerships and referral relationships that connect people to care.

Meet the full team

Insurance

Addiction Treatment Insurance Providers We Work with in Albuquerque, NM

Benefits are verified before a client commits, at no cost and no obligation.

Cigna logo
Blue Cross Blue Shield logo
Anthem logo
Humana logo
Aetna logo
Harvard Pilgrim Health Care logo
AmeriHealth logo

Where we serve

Telehealth Services Across Albuquerque & New Mexico

Ascend Recovery Center's virtual care reaches eligible clients across New Mexico, while on-site levels of care take place at its Albuquerque campus. The admissions team confirms eligibility and coordinates scheduling in one confidential call.

Virtual IOP & Telehealth FAQs

What levels of care are available by telehealth?
Telehealth is designed for outpatient levels of care and for clients whose needs can be safely met virtually. Medical detox and residential treatment are delivered in person because they require on-site nursing and supervision.
Does insurance cover virtual services?
Coverage for virtual services varies by plan. We are confirming coverage details, so we verify each client's specific benefits before they begin rather than making assumptions about what is covered.
Who can use virtual treatment?
Virtual care is available to eligible clients across New Mexico, including Albuquerque, Las Cruces, Rio Rancho, and Santa Fe, after a clinical assessment confirms it is appropriate.
Is telehealth private and secure?
Yes. Virtual sessions take place over a secure, private video connection with our clinical team.
What therapies are delivered by telehealth?
Virtual care uses evidence-based approaches such as CBT, DBT, and narrative therapy, along with individual therapy check-ins and mindfulness practices. Family therapy is available with the proper releases.
Can clients switch between virtual and in-person care?
Yes. Because Ascend offers the full continuum in one place, we can help clients move between virtual and on-site services within the same team as their needs change.
Do clients need any special technology for telehealth?
Clients need a private space and a device with a camera and internet connection. Our team helps clients get set up on the secure video platform before the first session.

Care that comes to clients

Our admissions team can arrange a confidential assessment, confirm whether virtual treatment is the right fit, and verify benefits for telehealth before clients begin. Call us or verify insurance to start.

Verify InsuranceCall (505) 537-5721